In many states, there are licenses that these managers need to obtain to be able to manage communities. In Florida, we call them CAM’s, but in Illinois, there is the National Board of Certification for CAMs, and in Nevada, there is a Certification by Commissioner for Common Interest Communities. States require these qualifications, so they are prepared to handle all different types of legal situations. Also in Florida, they are required to take an 8-hour course, study and pass an extensive test within a given period of time. This prepares the CAM for many situations that pop up daily.

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An LCAM is a jack of all trades. They are hired to advise the HOA board, hire and monitor contractors and jobs, as well as maintain the HOA’s finances. They collect payments, issue refunds, handle violations, and community/property notices while handling homeowner disputes within the legal boundaries of the state. Often, they manage more than one community.

Responsibilities

The Licensed Community Association Manager is responsible to oversee the daily operations and beautification of his/her assigned community portfolio, assisting with specific needs of the communities administratively, financially and operationally, while adhering to governing documents of the communities and addressing requests in a timely manner.

 

• Coordinate with The Board of Directors for the community to develop a strategy for successful operations of the communities

• Attend monthly HOA / Condo meetings of the assigned Associations per management contract

• Conduct routine inspections of communities.

• and other common area projects and inspections. Act as an agent for the community in contract negotiations, landscaping inspections,

• Investigate complaints, disturbances and violations made within the community

• Assist residents with work order or other service requests.

• Track insurance renewals and ensure that the Board of Directors has insurance

• Notice budget workshops and work with The Board of Directors to develop a viable and financially responsible final proposed budget.

Qualification & Skills

• An active CAM license in good standing

• Bachelor’s degree or equivalent life experience

• Valid driver’s license and reliable vehicle.

• Professional appearance

• Excellent verbal and written communication skills

• Strong organizational skills, time management skills and presentation skills

• Strong working knowledge of customer service principles and practices.

• Proficiency and working knowledge of Microsoft Office Applications and TOPS